RIGHT CHOICE : NO REGRETS

32 YEARS oF SERVICE

Our company was formed in 1988 as a direct response to your needs as potential customers. We understand high value purchases such as flooring, are wrought with hidden risks. That is why we have developed a comprehensive set of Consumer Benefits to provide you with peace of mind. From a small beginning – just 6 members in KwaZulu-Natal, our company has grown to a national team of over 130 members. We have install over 100 000 floors ever year nationwide, always keeping our core values of excellence, transparency and professionalism at the forefront to best serve you in finding the perfect flooring solution for your lifestyle and home.

we help you find
your style

We believe that your home should be a reflection of you, no matter what your budget or your style. Our aim is to firstly help you identify your unique style based on a few visual questions. Knowing what you like will make selecting a floor, the canvas of your home, so much easier!

An Expert Team,
At Your Service.

WHY CHOOSE TOP CARPETS

The decision of installing a new floor should not be clouded by the fear of a wrong colour choice or a failed installation. Therefore, at TCF we stand alongside you, to guide and assist throughout the whole process, leaving you confident and satisfied with your purchase.

It has become apparent over the years that these high value purchases are wrought with hidden risks; hence we have developed a comprehensive set of Consumer Benefits to provide you with peace of mind.

With over 100 000 new installations every year we strive to ensure that we exceed your expectations by providing you with seamless and efficient service. Our greatest passion at TCF is helping you realize your vision of creating liveable spaces that serve their intended purpose.

Our primary mission is to determine your specific needs, and in applying our more than 30 years of experience in flooring and complimentary interior furnishings helping you realize that dream.

ARE YOU ANXIOUS ABOUT PURCHASING NEW FLOOR COVERING?

2 YEAR INSTALLATION GUARANTEE

Read More

2 YEAR INSTALLATION GUARANTEE

As the Professional flooring Group, we are confident that our trained installers will provide you with the very best installation.Subject to the the product being correctly maintained and not being mistreated in any way, we are happy to reasure our customers with a 2 year guarantee.

The following Ts & Cs apply:

  • The 2 year Guarantee is only applicable to Domestic installations and excludes all Commercial Installations**
  • The product must be an approved Top Carpets & Floors product

** Commercial Installations:

Because most of these projects contain innumerable product variations and a variety of occupants, our Guarantee cannot be extended to this segment of the market. The approved products installed by our members are however, backed by the various guarantees/warrantees of the different suppliers.

R1 MILLION INSTALLATION GUARANTEE

Read More

R1 MILLION RAND INSTALLATION GUARANTEE

As a company in excess of 31 years experience, we wish to reassure all our customers that the installation of any approved product by a member of our Group will be of the highest standard. This R1m “Peace of Mind” guarantee is a pledge undertaken by our members to conform to all installation procedures as determined by the manufacturer/supplier of the approved product. For whatever reason, should a customer not be satisfied with the performance of our member, they will have the reassurance of an impartial adjudication of the dispute. We reserve the right to include outside experts to assist in determining the merits of the dispute and based on this information will provide the customer with a detailed report and course of action. In the event of the cause being levelled at our member, Top Carpets & Floors Head Office will guarantee to rectify or replace the product up to a value of R1m subject to the following Ts & Cs.

  • The R1m Guarantee is only applicable to Domestic installations and excludes all Commercial Installations*
  • The product must be an approved Top Carpets & Floors product.
  • Should a claim be registered after 1 month then proof of correct maintenance procedures must be provided.

** Commercial Installations:

Because most of these projects contain innumerable product variations and a variety of occupants, our Guarantee cannot be extended to this segment of the market. The approved products installed by our members are however, backed by the various guarantees/warrantees of the different suppliers.

10 DAY COLOUR GUARANTEE

Read More

10 DAY COLOUR

10 Day Colour Replacement Guarantee – Don’t like the colour you’ve chosen? NO PROBLEM! Call us within 10 days and we’ll gladly replace it with any colour in the same range. You only pay for the fitting and return of your incorrectly selected carpets, laminates or LVT’s
Nobody said redecorating was easy! Combining flooring, wall colours, fabric and furniture to get your décor just right can be a tricky business, and nobody wants to make a potentially costly mistake… with the 10 Day Colour Replacement Guarantee, you can be sure that you’ve made the right choice.

Please note
  • This only applies to selected Belgotex Carpets.
  • All products must be in pristine condition. No damaged or stained flooring will be considered.
  • LVTs – only applies to click products.

PRODUCT GUARANTEE

Read More

*PRODUCT GUARANTEE:

All the approved products sold by our Group have been carefully vetted and have the necessary Guarantees and Warranties in place. A full list of these suppliers appears below.

Alcolin | Aluvert Blinds T/A Blindquip | Ashak Adhesives | Aspen Flooring | Azura Distributors | Designer Collection (Ex Azura) | Bedding Components | Belgotex Carpets | Blinds Factory | Blinds Mart | Carpet Brokers | Coirtex | Coleman Timbers | Columbus Floorcare | Crawford Blinds | Crossley | Ct Enterprises | Custom Lifestyle Shutters | D & A Sales (Gecko) | Damo Quality | Décor Trader (Gerflor) | Denver Coleman | Douglas Jones | Easy Skirt | Fast Flooring | Finfloor | Floorworx | Interior Wooden Floors | Fotakis | Floors International | Frame Fibres (Brits Automotive) | Genesis | Global Stream | Go Plast | Graphic Mats | H & R Imports | Hertex Rugs | Hunter Douglas Architectural Sa | Instalek | International Carpets | Inviro Vision | Kalahari Tiles | Kirk Marketing | Kleenhealth | Kritzsal Underfelts | Krono Original / Shanira Flooring | Lifestyle Flooring & Décor | Likewise Floors | Luxaflex / Kool Aluminium | Macneil (Kronotex) | Maizey Plastics | Malls Tiles | Matco | Melton Adhesives | Monn Carpets | Multi Flor | Nouwens Carpets | Orac | Palram | Pekay Chemicals | Pharaoh Cements (Ite Products) | Pine Board Builders | Plasti-flor (Innovation plus) | Qualichem | Quantum Products – Kronopol | Rebtex | Rugs Original | Salbev | Safic | Seamless Flooring – Quartz | Soudal | Stefano & Co | Subfloor | Suntups Wooden Flooring (Floorworx) | Supreme Mouldings | Sure Strip | Swiss Krono | Tal Adhesives | Taylor Blinds | Techem | Technical Finishes | Techno Floor Heating | the Business Zone – Rugs | Tile Africa | Tile Toria | Transit Floor Covering | Traviata Laminates | Traxdor | Tru-lock Flooring (Joynt Flooring) | Tuff Floors | Upper Edge | Ventolite Awnings | Ventolite Blinds | Vitafoam | Wanabi Wood | Witon Chemicals | Wurth

HEALTHIER LIVING INSTALLATION GUARANTEE

Read More

HEALTHIER LIVING

Bio Guard Pro Anti-microbial Pre-Installation treatment.
Disinfects, protects and diminsihes allergens, mould, mildew and bacteria in installation area.
In conjunction with Spillguard underlay, which is 100% moisture resistant, it provides a healthy protection for the family.

The TCF Guarantees are only applicable to selected products, please see the T’s & C’s

DO YOU CARE ABOUT THE
IMPACT OF YOUR PURCHASES?

Consumers who purchase from the Top Carpets And Floors Group now have an increased opportunity to help those in need, by simply making the right flooring choice. Within the “We Care” umbrella our corporate social responsibility programme extends to include non-profit organisations, namely Reach For Recovery and various national animal welfare programmes. For over 10 years Top Carpets and Floors have, and continues to enjoy a partnership with the Reach For Recovery breast cancer awareness programme.

Barry Hatch (CEO) of the Top Carpets and Floors Group, says, “It has been inspiring to know that our consumers have been able to make a difference within these important organisations.”

Reach for Recovery provides free, non-medical support and information to breast cancer patients as well as assistance in the recovery process. Being cancer survivors themselves, the trained Volunteers are able to provide lots of encouragement as well as practical and emotional support and counselling to the breast cancer patients and their families. The organisation also offers prostheses, visits to patients in hospital before and after their surgery, regular meetings and breast cancer education.

Follow Us

Corporate Brochure

Flooring Maintenance

Consumer Benefits

Room Visualizer

OUR HISTORY & PEDIGREE

Formation of Carpet Purchases as a buying company to negotiate improved pricing arrangements with South Africa’s leading carpet and vinyl manufacturers. Our stores are recognized as the most successful and the best managed in the industry.

Introduction of the Top Carpets Brand

Top Carpets Group expands nationally

Introduction of ceramics, paints and laminates

Top Carpets reaches over 100 outlets, located throughout South Africa

Constantia Exclusive Ranges launched into the market

Top Floors International launched, Holding Company changes to Top Carpets and Floor and Launch of Top Blinds

  • Installation Excellence program launched to all members, ensuring that the installation teams set industry standards.
  • Top Carpets and Floors is registerd with CIDB ( Construction Industry Development Board ). Membership is a testiment to business consistant delivery, capacity and quality.

Top Carpets and Floors recieves AAA+ BEE Acreditation from Empowerdex

Top Carpets introduces Health Guard Flooring Systems

Launch of Designer Blinds & Floors

  • Top Carpets And Floors turns 25
  • Top Carpets And Floors won Best Flooring Contractor Award
  • Launch of Floor Trader Division

Launch of Constantia Shutters

  • Launch of Fair Trade
  • Launch of Commercial Website
  • Launch of We Care

Launch of Training Academy

Top Carpets And Floors turns 30